REGISTRATION FEE

Each course fee includes mandatory, non-refundable registration fee of $50. This fee covers administrative operational costs. It is non-refundable unless the course is cancelled or rescheduled by OTA training prior to the course start date.

DISCOUNT POLICY

Group discounts are provided as follows: Group of 3 to 5 students: 10% discount of the price of course. For larger groups higher discounts can be negotiated.

REFUND POLICY

If student cancellation is received prior to 5 business days before the beginning of the course, OTA Training will refund the entire course fee, minus a $50.00 registration fee. Cancellation requests received within 5 business days of the course start date will not be refunded. A one-time substitution is allowed in lieu of cancellation and the new student must register and pay the $50 registration fee. If the student cancels within 5 business days and does not locate a substitute, OTA Training will as a courtesy provide the student with licensed copies of any materials that would have been provided to the individual had they attended the course.

Each course is carefully monitored to ensure sufficient enrollment to cover the costs of instruction and materials. Should low enrollment occur, cancellation decisions are made 5 business days prior to the course start date. OTA will immediately notify students of a course cancellation and the student will have the option to request a full refund or select another scheduled course date.

PRIVACY POLICY

OTA Training, LLC. Privacy Policy The privacy and security of your personal information is a foremost consideration of OTA Training, LLC.. We want to make your experience using the OTA Training Services as enjoyable and rewarding as possible while allowing you to feel secure that your privacy interests are being respected.

COLLECTION OF PERSONAL INFORMATION:

Required Information

OTA Training may collect certain information that is necessary to fully service your OTA Training account. As a customer, you may be asked to provide information that is needed in order to create your OTA Training account and fulfill our service commitment to you such as your name, address, phone number, e-mail address and billing information. We treat this personal information that you provide to us as highly confidential. OTA Training may use this personal information for editorial and feedback purposes, for statistical analysis and for product development. Your personal information, however, will never be sold to any company nor will it be shared with third parties, unless specifically stated otherwise.

Optional Information

OTA Training collects certain optional information that you may provide through the registration process. This information is used to tailor our account services to most effectively serve you, and to better understand the aggregate profile of our customers. This information may also be used in developing new services. Like any business interested in attracting and offering the highest quality of service to customers, OTA Training may gather voluntary demographic information about our customers. These questions seek to gain insight on such things as how an individual became aware of our service, their gender, occupation and travel preferences and practices. In addition, customer comments and inquiries are collected and stored for each customer that submits them. This information is collected and stored with the customer's individual OTA Training account information. This information is kept completely private and confidential.

Use of Information

OTA Training will not divulge any of your personal information -- contact, financial, bill history -- to any other organization unless (1) you give OTA Training explicit, and specific, prior permission, (2) the disclosure is required by law or by legal process authorized by a court of competent jurisdiction, (3) OTA Training suspects fraud by a customer involving OTA Training, in which case OTA Training may investigate and report any evidence, including personally identifiable information, to law enforcement officials and to the courts in the course of seeking remedies at law and equity and/or (4) you make an inquiry, request or complaint that requires follow-up and we share your information with others to satisfy your inquiry.

Correcting and Updating Your Information

As an OTA Training customer, you are always fully in control of the information that we maintain to service you. You can change your personal information at any time and as often as necessary. You also can request that the data be deleted (requests for deletion of certain information may require closing the account). Information about a customer may be withheld or exempted from deletion if this is required by law, is part of a fraud investigation or is required for accounting and audit purposes.